Privacy Policy

Effective Date: 9/5/2025
Last Updated: 9/5/2025

Autoworld Collision Center (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS text messaging.

Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and other details you provide.

• Service Information: related to your vehicle service requests, appointments, and communications with us.

• SMS/Mobile Information: including your mobile phone number and SMS message preferences.

How We Use Your Information

We use the information we collect to:

• Provide and improve our services.

• Respond to your inquiries and requests.

• Communicate with you regarding appointments, reminders, feedback, and promotions (where applicable).

• Comply with legal obligations.

Sharing Your Information

Autoworld Collision Center maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing/promotional purposes.

We may only share your information when required by law or in connection with providing necessary services (e.g., payment processing, compliance).

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

Your Privacy Rights

You may request to update, correct, or delete your information by contacting us at randi@autoworldcollision.com.

SMS Terms and Conditions

1. Autoworld Collision Center

2. Contacts can expect to receive general customer service, reminders and follow-ups, collecting feedback, and collecting reviews messages.

3. You can cancel the SMS service at any time. Simply text "STOP" to the number provided. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

4. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to randi@autoworldcollision.com.

5. Carriers are not liable for delayed or undelivered messages.

6. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

7. For privacy-related inquiries, please refer to our privacy policy: [Insert link to privacy policy page].

CUSTOM REFINISH